FAQ

VIDPLUS - Video Editing FAQ

Frequently Asked Questions About Video Editing

What video formats do you support for editing?
We support all popular video formats including MP4, MOV, AVI, and more. If you have a unique format, contact us and we’ll confirm compatibility.
How long does the editing process usually take?
Turnaround times vary depending on the plan and project complexity. Our Starter plan offers 48-hour delivery, Pro Editor plan 24-hour priority delivery, and Studio+ offers same-day delivery.
Can I request revisions on my video?
Yes! All our plans include revisions. Starter includes 2 revisions, Pro Editor offers unlimited revisions, and Studio+ provides personalized collaboration with your dedicated editor.
Do you provide motion graphics and special effects?
Absolutely! Our Studio+ plan includes custom motion graphics. We can also add transitions, color grading, sound effects, and more to make your video stand out.
What is your policy on confidentiality and content privacy?
We take confidentiality seriously. Your footage and project files are handled securely and are never shared without your consent.
Can you edit videos for different platforms like YouTube, Instagram, or TikTok?
Yes! We tailor edits to suit the requirements of any platform including aspect ratios, length, and style to maximize engagement and reach.
How do I provide my raw footage and instructions?
After purchasing a plan, you’ll receive instructions to upload your footage via cloud services like Google Drive or Dropbox, along with a brief to guide the editing process.
Do you offer bulk discounts for large volume projects?
For businesses and agencies with ongoing large volume projects, we offer custom pricing and packages. Contact us directly to discuss your needs.
What software do you use for editing?
We use industry-leading professional software like Adobe Premiere Pro, After Effects, Final Cut Pro, and DaVinci Resolve to ensure the highest quality output.
Is there customer support if I need help or have questions?
Yes! Our 24/7 support team is available to assist you with any questions, technical help, or project updates throughout your editing journey.